At saltandstoneusstore.com, we are committed to delivering your aluminum-free deodorant and clean skincare products to you as quickly and efficiently as possible. We offer global free shipping on all orders, so you can enjoy our products no matter where you are in the world, without any additional shipping costs. Our shipping policy is designed to be transparent, so you know exactly when to expect your order.
We process all orders within 1 to 3 business days of receiving your purchase. Processing time includes verifying your payment, preparing your order, and packaging your products securely to ensure they arrive in perfect condition. We work hard to process orders quickly, so you can start enjoying your clean personal care products as soon as possible. Please note that processing time does not include weekends or holidays, so orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed and shipped, you will receive a confirmation email with a tracking number, which you can use to track the status of your package. The estimated delivery time for all orders is 6 to 12 business days from the date of shipping. Delivery times may vary slightly depending on your location, customs processing (for international orders), and other factors beyond our control. We do our best to ensure that your order arrives within the estimated time frame, but we cannot guarantee exact delivery dates.
We offer global free shipping on all orders, regardless of the order value. There are no minimum purchase requirements to qualify for free shipping—every order, big or small, ships for free. We believe that everyone should have access to clean personal care products, and free global shipping is one way we make that possible.
If you have any questions about the status of your order or shipping, please contact our customer service team at
[email protected] with your order number, and we will provide you with the latest updates. If your order is delayed or if you have not received your package within the estimated delivery time, please reach out to us, and we will investigate the issue and work to resolve it promptly.
Please note that we are not responsible for any customs fees, taxes, or duties that may be imposed by your country’s customs office. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information before placing your order. We do our best to accurately declare the value of your order to ensure smooth customs processing.
